Shipping Policy
SHIPPING
PROCESSING TIMES
We know you're thrilled to get your merchandise or apparel, and so are we! We give our team within 1-4 business days to process all orders once they have been placed. We currently only fulfill orders on weekdays, Monday-Friday 9am to 6pm. Once it's shipped, it's in the carrier's hands and delivery may be subjected to delays and technical issues regarding updated tracking information. Patience is appreciated for the necessary time for items to be delivered.
After we process your order, you will be sent a shipping confirmation via email with your tracking number. Tracking will continue to update once processed and scanned by USPS.
DELIVERY TIMES
Delivery times shown at checkout are an ESTIMATE. Delivery dates will be given through your tracking number as processed by the USPS.
FREE SHIPPING
Free shipping on all orders is only offered for domestic orders located in the United States & Canada.
INCORRECT ADDRESS
Please verify that all addresses given are correct and your mailbox is visible and secure, to ensure a successful delivery!
Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. We are not responsible for, or able to refund or replace orders shipped to the wrong address.
Orders may be placed on an "address hold" if our fulfillment system is unable to verify your address, we will contact you to inform you of the hold and confirm the correction to continue shipment of your order.
DELIVERY STATUS
Usual protocol if your package has been marked as "delivered" by USPS but is not present is to check surrounding area, with neighbors, and building management.
Occasionally, carriers will mark packages as "delivered" prematurely and can be delivered a day or two later.
If you are still unable to locate the package, please contact your local post office/carrier for assistance in locating your package.
Please ensure the address/mailbox given is visible and secure and all steps are taken to monitor your delivery alerts with the given USPS tracking number, to ensure a successful delivery.
UNDELIVERABLE PACKAGES
If your package is marked as “UNDELIVERABLE” or “RETURN TO SENDER”, your address may have been incorrect or the carrier was unable to access your delivery location. We can reship the package once more with correction, if delivery is unsuccessful again only the items will be refunded (not shipping fees)